Professional, empathetic, calm – hospital-grade.
Doctor Appointment Scheduling
Department Routing (Derm, ENT, Ortho, etc.)
Lab Report Status Updates
Urgent-Care Triage
Insurance & Billing FAQs
24/7 Call Handling
Patient Data Collection
High call volume and limited staff can lead to missed urgent cases. An AI receptionist answers instantly and identifies urgent language so time-critical patients are prioritized.
The AI handles routine inquiries—scheduling, directions, insurance questions—so reception staff focus on in-person patient care rather than phone triage.
Immediate responses and on-the-spot booking shorten patient wait times and speed up the path from inquiry to appointment.
After-hours calls are answered, urgent cases are escalated, and all messages are logged—preventing lost opportunities and improving safety.
Automatically routes callers to the correct department—dermatology, ENT, orthopedics, etc.—based on intent and symptoms, reducing misdirects.
Provides non-clinical status updates like “report available” or “sample received,” reducing routine call load for clinical staff.
Per configured rules, the AI offers urgent-care guidance and recommends next steps, escalating to clinicians when appropriate.
Collects contact details, appointment reason, and basic intake info securely and forwards it to your CRM or practice system for smooth follow-up.
An AI-powered virtual front desk that answers calls, triages emergencies, books appointments, collects patient details, and routes or escalates conversations to the right staff.
Yes — it detects urgency (pain, swelling, bleeding) and escalates cases or prioritizes the earliest appointment slot as configured.
Yes — it can collect basic policy information and forward those details to your email or CRM for staff review.
No — it complements them by handling repetitive tasks and after-hours coverage so staff can focus on in-clinic care and complex patient needs.
Setup is straightforward: define greetings, emergency rules, appointment preferences, and connect calendars and CRM where needed.
Yes — interactions can be encrypted in transit and at rest. Access to transcripts and contact details can be role-restricted and sensitive fields redacted as configured.
Yes — the system supports internal routing by department and specialty so callers reach the right team quickly.
The AI can provide non-clinical status updates (such as “results ready”) but does not provide or interpret clinical results unless configured under clinician-approved workflows.
Yes — it detects urgent language and escalates per configured triage rules, recommending urgent appointments or immediate clinician contact as required.
Yes — interactions can be encrypted in transit and at rest. Access controls and field redaction help meet privacy requirements.
It can sync with calendars and push captured contact and appointment data into CRMs or practice-management systems via integrations or webhooks.
Basic setups can launch quickly. Timelines for advanced or deep integrations depend on your systems and requirements.
Yes — it answers common billing FAQs, captures insurance details, and forwards complex billing cases to your billing team.
