AI Voice Receptionist for Restaurants
Answer every reservation call, manage waitlists, and handle food inquiries automatically
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- 4.7 out of 5 stars based on
- 4,309 reviews
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Restaurants miss 30–50% of calls during peak hours—an AI receptionist answers every call so reservations don’t slip through.
Automatically maintains a waitlist, texts guests when tables open, and shortens perceived wait times for diners.
Answers common menu, allergy, and pricing questions quickly so hosts can focus on in-person guests.
Accepts bookings and questions outside business hours—capturing demand from late-night or early-morning callers.
Qualifies event inquiries, captures requirements, and routes leads to your events team for follow-up.
Checks live availability and offers the best options—reducing double bookings and guest disappointment.
Captures dietary restrictions, seating preferences, accessibility needs, and other special instructions at booking time.
Syncs with reservation platforms or POS systems to keep availability, notes, and confirmations aligned.
Capture more bookings by answering every call and instantly confirming seating options to guests.
Automate phone workload so hosts can manage floor operations and guest arrivals more smoothly.
Ensure every customer inquiry is handled—no missed opportunities during lunch or dinner rushes.
Qualify and route larger party or private-dining requests to the right team for follow-up and planning.
Faster responses and clear booking confirmations increase guest satisfaction and reduce no-shows.
Waitlist automation and accurate availability help optimize seating and turnover without rushing guests.
Suggest pre-order options or special menus during booking to increase average spend per reservation.
Analytics on peak call times, busiest days, and common requests help optimize staffing and menu planning.
Books reservations from live availability, confirms party size and special requests, and sends SMS confirmations to guests.
Maintains waitlists and notifies guests by SMS when their table is ready, improving throughput and satisfaction.
Answers questions about ingredients, recommended dishes, and flags allergy concerns for staff attention.
Collects event details and routes qualified leads to your events or catering team with structured notes for follow-up.
Integrates or updates reservation platforms and POS so bookings, pre-orders, and notes remain consistent.
Handles inquiries when staff aren’t available, captures contact details, and schedules callbacks or reservations.
Logs seating preferences, birthday requests, accessibility needs, and other guest notes to improve in-person experience.
Absorbs call spikes during peak times, so staff can focus on floor service while the AI converts callers into seated guests.
Yes — the system qualifies large-party requests, captures requirements, and routes them to your events team when needed.
Yes — it can integrate with common reservation platforms or sync availability via webhooks to keep bookings accurate.
Yes — it keeps an automated waitlist and sends SMS alerts when tables become available.
Yes — it provides approved menu information and flags allergy concerns for staff to confirm before seating.
Yes — it captures event details and forwards structured leads to your catering or events coordinator.
Yes — it answers after-hours calls, captures contact information, and schedules callbacks or reservations during business hours.
Yes — interactions can be encrypted in transit and at rest. Access and data retention can be configured per your policies.
Basic setups for bookings and waitlists can launch quickly; integrations with POS or specialized reservation systems may take longer depending on systems.