AI Voice Receptionist for Taxi & Transport Services
Book rides instantly — airport pickups, local trips, corporate transport & more.
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- 4.7 out of 5 stars based on
- 4,309 reviews
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Transportation companies lose customers when drivers are busy and calls go unanswered. An AI receptionist answers instantly and converts more calls into confirmed rides.
Books rides in seconds, collecting pickup, drop-off, time, and passenger details so dispatch can assign a driver immediately.
Schedules airport pickups and long-distance trips, capturing flight details, baggage info, and timing to reduce no-shows and delays.
Handles corporate transport requests, logs company names and reference IDs, and routes to your corporate desk when needed.
Provides estimated arrival times and basic availability info based on your dispatch rules and service area.
Shares basic fare ranges or flat-rate estimates (where configured) so riders understand pricing before booking.
Captures important pickup details (gate, landmark, building, door code) and passes them to the driver for smoother arrivals.
Answers calls around the clock so late-night and early-morning riders are still able to book with your company.
Every call is answered and turned into a booking or callback, dramatically reducing lost customers during peak hours.
Structured booking details and clear pickup instructions help dispatch assign drivers faster and more accurately.
Instant answers, clear ETAs, and fare guidance make riders feel informed and taken care of.
Call spikes during rush hours or bad weather are absorbed by the AI, preventing overwhelmed staff and dropped calls.
More accurate bookings and instructions reduce cancellations and no-shows, keeping drivers busier with real trips.
Airport and corporate requests are captured cleanly with reference details, improving service for high-value accounts.
Repetitive questions about hours, coverage areas, and basic pricing are handled without staff involvement.
Reports on peak times, common routes, and frequent questions help you optimize staffing and pricing strategies.
Books new rides, changes pickup times, and updates destinations when riders call in to modify their trip.
Collects flight details, arrival times, and terminal information to coordinate on-time airport pickups.
Recognizes corporate callers, logs job codes or PO numbers, and passes structured details to your account team.
Provides estimated arrival and trip duration based on your configured rules and typical route durations.
Answers questions about base fare, surcharges, waiting charges, and basic policy details using your approved data.
Logs detailed pickup landmarks and drop-off locations so drivers spend less time searching on arrival.
Handles calls late at night, early morning, or when staff are busy, ensuring consistent availability.
Pushes rider details, trip requests, and notes into dispatch or CRM tools to keep operations aligned.
Yes — it can collect pickup and drop-off details, timing, and passenger info, then create a booking according to your dispatch rules.
Yes — it can share basic fare ranges or flat-rate estimates where you configure price tables or rules.
Yes — it can schedule airport pickups, capture flight details, and share key instructions with drivers.
In many cases, yes — it can send booking data and notes into dispatch or CRM tools using integrations or webhooks.
Yes — it can handle calls at any time of day, including nights, weekends, and holidays.
No — it reduces repetitive workload and handles overflow so agents can focus on complex cases and customer service.
Yes — it can recognize account callers (based on configured flows), log reference numbers, and route to the right internal team.
Yes — interactions can be encrypted in transit and at rest, with role-based access and optional redaction for sensitive information.