AI Voice Receptionist for Veterinary Clinics
Book appointments, answer pet-care questions, and handle emergencies – without missing a single call
Get Started- Excellent
- 4.7 out of 5 stars based on
- 4,309 reviews
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Pet owners expect fast responses — an AI receptionist answers instantly so urgent and routine requests never get lost in voicemail.
Detects critical language (injury, vomiting, seizures) and escalates or prioritizes appointments based on severity and clinic rules.
Handles nights and weekends, capturing critical details and routing true emergencies to on-call staff per configured escalation paths.
Books routine check-ups, vaccinations, grooming, and follow-ups using live calendar availability and prevents double-booking.
Accepts prescription refill requests and captures necessary details for the clinical team to review and approve.
Answers common pet care and vaccination questions consistently so owners get quick, approved guidance without tying up staff.
Sends pre-op instructions and post-op reminders to ensure smooth surgical prep and faster recovery adherence.
Synchronizes bookings with clinic calendars so availability, confirmations, and reminders remain accurate across locations.
Never lose a worried pet owner — every call is answered and captured so potential emergencies and new clients are handled promptly.
Fast responses, clear guidance, and reliable bookings create trust and reduce owner anxiety.
Urgent cases are detected and routed immediately to the correct on-call clinician or given the earliest appointment slot.
Automates routine requests and after-hours volume so clinic staff can focus on in-person care and clinical tasks.
Consistent, timely communication increases retention and repeat bookings for vaccinations, wellness, and surgeries.
Structured intake and symptom capture accelerate clinical review and lead to quicker, better-informed decisions.
Waitlist management and automated fill-ins keep the schedule full and reduce idle time for clinicians.
Configurable redaction and role-based access protect pet owner data and sensitive clinical notes during storage and retrieval.
Assesses symptom urgency and either books the needed appointment or warms transfers to on-call clinicians for immediate advice.
Books checkups, vaccinations, surgical consults and grooming sessions using live calendar availability and prevents double bookings.
Accepts refill requests and forwards captured details to clinical staff for safe verification and processing.
Logs critical details overnight and triggers escalation flows so urgent cases are addressed quickly when staff are available.
Shares pre-op instructions, captures consent confirmations, and schedules post-op checkups and reminders.
Answers routine pet care questions and triage guidance so clinical staff spend less time on repetitive calls.
Notifies waitlisted clients of openings and reclaims slots efficiently to maximize clinician time.
Pushes captured contacts, appointments, and intake notes into practice management systems via integrations or webhooks.
Yes — the system recognizes urgent symptoms (injury, severe vomiting, seizures) and escalates or prioritizes per your clinic’s rules.
Yes — it books routine vaccinations, checkups, and grooming appointments using live availability from your connected calendars.
Yes — it captures refill details and forwards them to clinicians or pharmacy staff for review and fulfillment.
Yes — after-hours calls are answered, urgent cases are flagged, and full context is provided to staff for morning follow-up or immediate escalation.
Yes — data can be encrypted in transit and at rest; access controls and redaction options protect sensitive information.
Yes — common integrations or webhooks let you push appointments and captured intake data into practice systems and CRMs.
Simple setups with greetings, triage rules, and calendar sync can launch quickly; integrations for deep workflows depend on systems involved.
No — it automates repetitive and after-hours tasks so your team can focus on clinical work and in-clinic client care.